If you have not stayed at our Gatlinburg hotel before, you may have some questions while you are planning your stay. Fortunately, we have got you covered with answers to some of the top questions we receive about our Gatlinburg hotel! Read on to find out more and plan your stay with us today:

Where is the Greystone Lodge on the River?

exterior of Greystone Lodge in GatlinburgOur Gatlinburg hotel is located along the Little Pigeon River in downtown Gatlinburg. In order to find our hotel, simply turn off the parkway at light 5 and you will find us across the street from Ripley’s Aquarium of the Smokies. Our location in downtown Gatlinburg means that you will be able to walk to many of the best attractions in town, plus you can enjoy easy access to the town’s free trolley system from right outside our front doors!

What types of rooms are offered?

We offer a variety of room options here at our downtown Gatlinburg hotel, ensuring that everyone can find the perfect accommodation for their needs! Couples love our executive rooms with a king or queen bed, while families can take advantage of our family suites, complete with a king or queen bed, plus bunk beds for the kids! You can view our full selection of room options here to learn more.

What amenities are available?

pool at greystone lodge

We aim to make your stay with us as comfortable as possible when you choose our Gatlinburg hotel for your vacation. That is why we offer a number of amenities that will make your stay that much better! From our complimentary deluxe continental breakfast served each morning, to our seasonal outdoor heated pool (open April – October), and fitness room with 24-hour access, we have all the amenities you will need in order to maximize your stay here in Gatlinburg!

Is the hotel handicap accessible?

Yes! Our downtown Gatlinburg hotel is fully ADA compliant. We have an elevator in our 5-story building and ramps to access the second level of our 2-story buildings. Additionally, we offer a selection of handicap-accessible rooms and suites.

Are there any discounts available?

american flag

We offer several discount options to help make your stay with us more affordable! We have various special rates available for government employees traveling for business, members of AARP, and military service members, as well as our special offers that change regularly. For reduced rates, free nights, and other great deals, make sure to check back on our specials page often to get the best possible deal on your stay here at our Gatlinburg hotel!

Are pets allowed?

We do not allow pets here at our Gatlinburg hotel. However, Service Animals that qualify under ADA guidelines are permitted. Service Animals must remain with guest at all times.

Now that you have gotten some of your top questions answered about our Gatlinburg hotel, you are one step closer to joining us for a fantastic vacation! If you have more questions, you can check out our Frequently Asked Questions page here to learn more. We hope to welcome you soon!